How are shipping and handling charges calculated?
Shipping and handling charges are based on the merchandise total and weight for each delivery address. Please see our Shipping Charges for details.

Rush Delivery
Next Day Air, 2nd Day Air, and 3-Day Select via UPS are available if you require your item sooner.

Outside the contiguous 48 states
Items ordered over the Internet to be shipped outside the contiguous 48 states are delivered by our common carrier or Air Parcel Post and are subject to the same delivery charges described above.

What shipping options are available?
Most purchases are shipped from our Utah warehouse and scheduled to ship within 24-48 hours from receipt of your order. In the event of a delay, we will notify you by email.

• Priority Mail and UPS
  Priority mail is a postal service method of shipping, it is not insured and Signature Baby, Inc is not responsible for lost or damaged merchandise. This service has delivery confirmation but can not be tracked. Priority mail is a 2-3 day service from the date of shipment.

  UPS is a guaranteed shipping method and in the event your package is lost or damaged your shipment is insured. UPS will take 1-5 business days to arrive from the date it is shipped.

How long will it take to receive my personalized item?
Your personalized order will ship within 24-48 hours after receiving your order unless the item is backordered or requires longer time for personalization. Once your item has shipped you will receive it in 1-5 business days.

Please remember that we create each gift individually for you or your recipient. Some of our items may take longer and cannot be expedited. The extra personalization time is listed on the product pages. For questions about specific products and circumstances, please contact us by phone.

How will I know when my order has been shipped?
You will be notified when your order ships from our offices. When available, a tracking number will be sent to you via email.