Signature Baby is happy to replace a gift with another selection or refund the credit card used for its purchase.

Please note: Monogrammed and personalized gifts may not be returned unless they are damaged.

At Signature Baby, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason, you are not completely satisfied with your gift, we'll exchange it or refund the credit card used for purchase within 30 days.

To return or exchange an item, customers must notify us by e-mailing: info@signaturebaby.com. Please be sure to include exactly what items are being returned and reason for return. Below are our guidelines for all returns:

All returns must be sent via an insured and/or trackable carrier to the below address:

Signature Baby Inc.
1084 South 1680 West
Orem Utah 84058

All credits will be refunded to the credit card used at the time of purchase. Please allow 5-7 days after receipt and inspection of the returned items for proper credit. Signature Baby reserves the right to refuse any returns upon final review if all above guidelines have not been met. Shipping is to be paid by sender. For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Signature Baby is not responsible for items damaged or lost in transit.

If you are returning a gift because it is damaged, defective or not the correct product, Signature Baby will provide a prepaid USPS return label or reimburse you for shipping.